Job Responsibilities

Intern will be spending an average 1.5 - 2 months in each areas.

Ticketing Operations

• Assist and provide support to Ticketing Operations Manager on liaising with internal stakeholders such as ArtScience Museum, Attractions, Finance and Marketing.
• Attend promptly to stakeholders’ requests with regards to tickets inventory and ensure that requirements are being catered for.
• Generate daily and monthly sales report and perform basic data analysis (Microsoft Excel)

Client Services

• Responsible for data integrity by maintaining up to date records of event sales on a weekly basis.
• Fulfil promoter's request to create promotion and monitor take up rate.
• Coordinate with internal teams such as marketing, communication and ecommerce to ensure accuracy of event information.

Box Office

• Engage visitors in a positive and professional manner as crowd controller in various box offices.
• Assist in processing tickets for events and liaising with internal stakeholders and clients to ensure accuracy.
• Generate weekly and monthly sales report and perform basic data analysis for efficiency and manpower planning.

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.
• Internship should contribute to school graduation requirements

Competencies 

• Able to put customer experience as the top priority
• Possess strong analytical skills
• Meticulous with an eye for small details
• Willingness to learn and explore new grounds
• Well organized and detail-oriented

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.